Terms of use

The general terms and conditions governing the purchase relations between the users of this website, hereinafter “you” and anelloshop.gr, hereinafter “we” company located at 16 Megalou Alexandrou Alexandrou, Kozani. These terms and conditions are intended to protect the rights of the customer and to protect the rights of anelloshop.gr.

Availability of goods

We may not be able to deliver certain products in certain regions and the selection of products available for sale may vary from country to country. Please select the correct delivery country or log in when you start shopping to avoid any confusion.

We reserve the right to cancel your order in the event that :

We have insufficient stock of the products you have ordered.
We do not deliver in your area.
One or more of the products you ordered was listed at the wrong price due to a typographical or billing error by us and our suppliers.
Once we proceed to cancel your order, we will inform you by email and credit your account with the amount of the order as soon as possible, up to 30 days from your order.

The anelloshop.gr pays special attention when entering information on the website about the characteristics of the products. However, anelloshop.gr does not guarantee that the description of the products is accurate, complete, fully updated and infallible.

The prices listed on our website are in euros and include VAT 24%. The total cost of an order will be displayed upon completion.

Service

We are at your disposal for any questions you may have about our products, it is legitimate to contact us to guide you accordingly. We stay true to our principles, with the customer being our priority.

Orders within/outside the European Union

Orders from outside the European Union are likely to be subject to additional taxes and duties in the importing country. These taxes are the responsibility of the customer.

Customers within the European Union who are registered for VAT and whose purchases are classified as intra-Community acquisitions may be entitled to zero (0) VAT. As anelloshop.gr we reserve the right to modify prices at our discretion for any product before your order is placed and completed.

Payment methods

anelloshop.gr offers you the following payment methods:

Bank transfer / E-banking

Cash on delivery

Payment by credit card

Payment at the shop

Shipping methods

The products are shipped as soon as possible with a transport company or courier for Greece. If the shipping cost exceeds the minimum cost of your order, we will inform you of the additional cost before the order is shipped.

Order cancellation – Handling of complaints

Our customers can cancel their orders and return the goods at any time within 14 working days after delivery.
If you are not satisfied with your product and wish to return it, you must contact anelloshop.gr in writing, within 14 days from the date of delivery, by email to [email protected]. Telephone cancellations are not accepted.

In case you cancel your order, you will have to return the received products and we will credit you the amount of the order. You must return the product, its packaging and everything else that comes with the product must be undamaged and returned with it.
We inform you that anelloshop.gr is not responsible in case of loss or damage of the product during the return transport.
If the product arrives damaged, you should contact us.
The damaged product report must be submitted within 7 days from the date of shipment.
In case of incorrect shipping, please contact us before returning the product to arrange for a replacement.
Delivery of incorrect products must be reported within 7 days from the date of shipment.

User account

To be able to make a purchase through our online store anelloshop.gr, you will need either to create an account that includes your name and password, or to complete your order as a visitor without creating an account. You are fully responsible for keeping your information secure, and you agree to notify us immediately in the event of any unauthorized use of your account or breach of your password. You may be held liable for any loss we or any other user of our site suffer as a result of your failure to keep your account details secure.

You may not use anyone’s identity, password or account in general without the consent of the owner.

Security of navigation & transactions

anelloshop.gr uses technology and security measures, rules and other procedures to protect your personal data from any unauthorized access, misuse, disclosure, loss or destruction. To ensure the confidentiality of your data, anelloshop.gr also uses firewalls and password protection programs in accordance with international market standards. It is, however, your responsibility to ensure that the computer you are using is sufficiently secure and protected against dangerous software such as Trojan horses, viruses, etc. You should be aware that without adequate security measures (e.g. secure browser configuration, up-to-date virus software, effective firewall, not using software from dubious sources, etc.) there is a risk that the data and the passwords you use to protect access to your data may be disclosed to unauthorized persons.

Personal data

All delivery times are estimates only and are given in days. The products will be delivered to the address you give us at the time of your order. Delivery will be carried out as soon as possible and after checking it, within 30 days of your order.
Please note that orders delivered outside the European Union or outside the European Economic Area may be subject to additional taxes and duties in the importing country. These taxes and duties are your responsibility.

You acknowledge and agree that you are bound by our policy regarding the protection of your data. By using our website you acknowledge and agree that internet transactions are never completely private or secure.

The above terms and conditions apply only to this website.
The anelloshop.gr does not guarantee that the online store, servers or emails sent by anelloshop.gr do not contain viruses or other harmful elements. The anelloshop.gr bears no responsibility for damages of any kind that may occur from the use of the e-shop including, but not limited to, direct, indirect, accidental, incidental and consequential.

The anelloshop.gr reserves the right to make any changes to the online store’s commercial policy and terms of use at any time it deems necessary.

In the event of a dispute that we cannot resolve initially, it will be resolved in the competent courts.